Services
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S/N
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Service Name
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Service Description
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1
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Health Facility Registration and Inspection
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Abia state Ministry of health registers and licenses healthcare facilities operating within the state to ensure they meet minimum standards for quality care and safety, verify facilities’ compliance with state and national health regulations
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2
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Training of doctors, Nurses, midwives and allied health officers
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Abia State Ministry of health provides comprehensive training programs for nurses, midwives and allied health officer to enhance their skills, knowledge and competencies in delivering quality healthcare services. The training aims to;
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3
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Health Data Bank of the State
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Abia state health data bank is a centralized repository of health related data, providing timely and accurate information for informed decision making, healthcare planning and research.
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4
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Ethical Approval for health related researches
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Provision of ethical approval for health related research conducted within the state. Ensures that research involving human participants meets international and national ethical standards, protecting the rights, dignity, and well-being of participants
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5
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Immunization Services Surveillance and Disease Control
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Protects the population from vaccine preventable diseases and control outbreaks
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6
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Sensitization of adequate Nutrition
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Educates individuals and communities on the importance of adequate nutrition for optimal health and well-being
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7
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Health Insurance and Service delivery
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The Abia State Health Insurance Scheme provides financial protection and access to quality healthcare services for enrolled individuals and families
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8
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Health Promotion
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Abia State Ministry of Health provides health promotion services to empower individuals, communities and populations to achieve optimal health and well-being.
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Land Allocation
Procedure:
- Ministry advertises availability of land, specifying types and location.
- Applicant purchases application form, fills and submits for land allocation.
- Applicant provides required documents, including personal identification form and purpose of land use, current tax clearance certificate.
- Application form is reviewed by the Land Use and Allocation Committee (LUAC) which in turn recommends to Management for approval.
- Upon approval, applicant receives allocation letter.
- Applicant accepts offer and pays applicable fees.
- Application is processed and Statutory Certificate of Occupancy granted.
Service Delivery Time: Typically 30-60 days after application submission.
Issuance of Certificate of Occupancy (CofO)
Procedure:
- Applicant submits a completed application form with supporting documents (e.g., registered power of Attorney or any other proof of ownership and identification).
- Site inspection by Ministry officials.
- Applicant pays processing fees at bank.
- Application undergoes verification and approval.
- Applicant collects CofO.
Service Delivery Time: Target of 30 days under the 'Get Your CofO in 30 Days' initiative.
Land Title Registration
Procedure:
- Applicant submits application for land title registration or recertification.
- Applicant provides evidence of ownership and other required documents.
- Ministry conducts site verification and payment of fees.
- Applicant is issued registered/recertified title document.
Service Delivery Time: 4-6 weeks.
Land Use Approvals and Building Plan Permits
Procedure:
- Applicant submits application for land use approval or building plan permit.
- Applicant attaches architectural drawings, survey plan, and environmental impact assessment (if applicable).
- Ministry conducts technical review and site inspection(s).
- Applicant pays approval fees.
- Applicant receives approved plan or permit.
Service Delivery Time: 2-3 weeks.
Property Valuation and Land-Related Advisory Services
Procedure:
- Applicant submits request for property valuation or advisory services at Customer Service Unit.
- Applicant provides property details and documents.
- Site inspection and valuation assessment is carried out by Ministry officials.
- Applicant receives Valuation Report or advisory feedback.
Service Delivery Time: 1-2 weeks.
Resolution of Land Disputes
Procedure:
- Applicant submits petition or complaint with evidence of land ownership or agreement.
- Parties are invited to the Ministry’s ADR Unit.
- Applicant and other party/ies attend mediation sessions facilitated by the Ministry.
- Resolution is reached through legal and/or administrative intervention.
Service Delivery Time: Case-dependent, typically 1-3 months.
GIS Mapping and Survey Services
Procedure:
- Request GIS mapping or survey services.
- Applicant submits survey plan and proof of ownership.
- Ministry officers conduct field survey and/or mapping exercise.
- Applicant takes delivery of updated maps or survey documents.
Service Delivery Time: 2-4 weeks.
Mass Titling and Recertification Campaigns
Procedure:
- Property owners apply during campaigns, submitting relevant documents.
- Ministry conducts verification and site inspections.
- Issuance of title documents upon approval.
Service Delivery Time: Campaign-specific, usually 30 working days.
Key Features of Service Delivery
- One-Stop Desk: Centralized point for inquiries, submissions, and follow-ups.
- Customer Support: Dedicated units (e.g. Customer Service Unit) to address complaints and provide updates.
- Timeliness: Commitment to service timelines (e.g. 30 days for CofO issuance).